Terms and Conditions

The following constitutes a legal agreement between you, the visitor and Bill and Bonn Cakes Limited.

This document is written in English

These terms and conditions are binding once you place an order with Bill and Bonn Cakes.

Orders and Deliveries

Cakes for Collection

We require 7 days notice to prepare a cake for collection on the 8th day e.g. if an order was placed on a Friday the cake will be delivered on the Friday.

Cakes for Delivery

We require atleast 10 days notice to prepare a cake for delivery on the 11th day e.g. if an order is placed on a Monday the cake will be delivered delivered on the Thursday.

Wedding Cakes

We require atleast 1 month notice for Wedding Cakes.  Wedding Cake delivered outside London will be subject to an additional courier charge.

We may agree to rush orders, but this is subject to availability and at our sole discretion.

Once you are informed of the delivery date, it is your responsibility that the delivery can be accepted on that date. You agree that if nobody is available to accept the delivery, a card will be left with details of how to arrange re-delivery or collect from the local depot.

Payment must be made in advance before any goods are prepared or dispatched.

We make every endeavour to ensure that your goods arrive in perfect condition. In the unlikely event of damages during transit you must notify us within 24 hours of receipt.  Delivery is available on Monday to Saturday.

To avoid any damage during the delivery process we may need to make slight variations to some cakes shown on the website e.g. where a sugar flower is used on top of a cake we may need to air brush the flowers on the cake instead.

We will inform you in advance, of any changes that needs to be made.

Cancellations

Our cakes and other food products are made to order, therefore orders cannot be cancelled once the cake has been made, however should you wish to make changes to an order please contact us immediately and we will endeavour to meet your needs subject to timescale.

In the event of cancellation of goods we reserve the right to charge a handling fee from any payment which may include the retaining of 50% deposit at the sole discretion of Bill and Bonn Cakes Ltd.

We do not disclose buyers information to third parties. Cookies are used on this shopping site only to store non-sensitive information.